Refund Policy | Hassle-Free Returns & Refunds at Amsaa - Your Trusted Food & Spices Brand
Refund Policy
At Amsaa, customer satisfaction is our top priority. If you're not completely happy with your purchase, we offer a straightforward refund and return policy to ensure your peace of mind. Whether you're buying saffron, dried fruits, or our premium spices, we've made the process easy and transparent.
Refund Eligibility
To be eligible for a refund, your item must be unused and in the same condition that you received it. It should be in its original packaging. Products like saffron and spices are perishable items and must be returned within 15 days of purchase to qualify for a refund.
Steps to Request a Refund
- Contact Us at [email] or [phone number] with your order details.
- We'll guide you through the return process.
- Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
Conditions for Refunds
- Full refunds are available if the product is damaged during shipping.
- Partial refunds may be issued if the item is not in its original condition or is damaged by the customer.
Why Shop with Confidence at Amsaa?
We value your trust, and our transparent policies make buying easy. From Kashmiri saffron to world-class spices and dried fruits, Amsaa ensures top-quality products with guaranteed customer support.
Legal & Policies
Terms of Service
Terms of Service
Welcome to Amsaa, your go-to destination for premium spices, saffron, dried fruits, and more. These Terms of Service govern your use of our website and the purchase of products from Amsaa Food and Spices Exports Pvt. Ltd.
Purchases and Payments
When you make a purchase, you agree to provide accurate and complete payment information. All prices listed on the site are final, and we accept multiple payment methods to make your shopping experience as smooth as possible.
Shipping Policy
We ship across India and internationally. Once your order is placed, you will receive an email with tracking details. Please allow 3-5 business days for delivery within India and 10-15 days for international orders.
User Responsibilities
As a user, you are responsible for maintaining the confidentiality of your account details. By using our website, you agree not to engage in fraudulent or unauthorized transactions.
Changes to Terms
Amsaa reserves the right to update these Terms of Service at any time, and it's your responsibility to review them regularly.
Privacy Policy
Privacy Policy
Amsaa Food and Spices Exports Pvt. Ltd. respects your privacy and is committed to protecting your personal information. When you shop with us, you can trust that your data is secure.
Information We Collect
We collect personal data like your name, email address, and payment information when you make a purchase. This helps us process your orders and provide the best service possible.
How We Use Your Information
- To process transactions.
- To send updates about your orders and shipping.
- To personalize your shopping experience and recommend products based on your preferences.
Data Security
Amsaa uses industry-standard encryption technologies to ensure your information is safe. We do not share your personal information with third parties without your consent.
Why Trust Amsaa?
We prioritize your security and ensure all your personal data is handled with care. Whether you're shopping for Kashmiri saffron, dried fruits, or premium spices, your data is always safe with us.
Refund Policy
Refund Policy
At Amsaa, customer satisfaction is our top priority. If you're not completely happy with your purchase, we offer a straightforward refund and return policy to ensure your peace of mind. Whether you're buying saffron, dried fruits, or our premium spices, we've made the process easy and transparent.
Refund Eligibility
To be eligible for a refund, your item must be unused and in the same condition that you received it. It should be in its original packaging. Products like saffron and spices are perishable items and must be returned within 15 days of purchase to qualify for a refund.
Steps to Request a Refund
- Contact Us at [email] or [phone number] with your order details.
- We'll guide you through the return process.
- Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
Conditions for Refunds
- Full refunds are available if the product is damaged during shipping.
- Partial refunds may be issued if the item is not in its original condition or is damaged by the customer.
Why Shop with Confidence at Amsaa?
We value your trust, and our transparent policies make buying easy. From Kashmiri saffron to world-class spices and dried fruits, Amsaa ensures top-quality products with guaranteed customer support.
Shipping Policy
Shipping Policy
Amsaa Food and Spices Exports Pvt. Ltd. is committed to providing fast and reliable shipping for all your favorite products. Whether you're ordering our premium Kashmiri saffron, dried fruits, or spices, we ensure your items reach you safely.
Domestic Shipping
- We offer free shipping on orders above INR 500 within India.
- Standard delivery times range from 3-5 business days, depending on your location.
International Shipping
- We ship to over 50 countries worldwide.
- International orders may take 10-15 business days, and shipping costs vary based on the destination.
Tracking Your Order
Once your order is dispatched, you will receive an email with tracking details. You can track the delivery status via our website.
Damaged or Lost Orders
If your order is damaged during transit or does not arrive within the expected timeframe, please contact us at info@amsaa.in or +91-9906935407, and we’ll assist you in resolving the issue.